Support

24 hour Email Support
	General Questons on Purchase General Questions on Support
Frequently Asked Questions and Guides to Our Products
	DVD to VCD Converter FAQ Guide DVD to DivX Converter FAQ Guide DVD to MPEG Converter FAQ Guide DVD to iPod Converter FAQ Guide DVD to PSP Converter FAQ Guide DVD to MP4 Converter FAQ Guide DVD Ripper Platinum FAQ Guide CD Ripper FAQ Guide Audio Converter FAQ Guide
General FAQ
	Q: Is your online order form secure? A: Yes, it is 100% secure. Q: Do I have to pay for the upgrades or tech support? A: No! All upgrades and tech support are free to our Software products users. We will upgrage your products automatically once there is an upgrade available for the product you purchased. Q: How to report bugs? A: Please email to our 24-hour Email Support Team. Q: How to get the status of my order? A: Please send your purchase number and your name to our Sales Support Team. Q: How could I get my rebate? A: You have to enter the Coupon code when you place the order. It will give you the rebate instantly.

Copyright Announcement: Nanosoft Inc is a well-known and professional developer dedicating to digital video and audio software developing. our software including DVD Ripper series, DVD Ripper series software involving DVD to DivX, DVD to AVI, DVD to VCD , DVD to WMV, DVD to iPod Converter, DVD to PSP Converter, DVD Audio Ripper, DVD to DivX Converter series, DVD to VCD / SVCD Converter series, DVD to MPEG / MPEG2 converter series, and DVD to AVI series. All rights are reserved.